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Brew Digital

Lawrence House
5 St Andrews Hill

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Brew Digital

Lawrence House
5 St Andrews Hill

01603 343301
Monday - Friday 9am - 5:30pm

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    Head of Design

    Location: Remote / Norwich
    Hours: Full Time

    Working at Brew Digital

    We are not your average team. We like to play to both strengths and passions, ensuring that everyone has the chance to create work that they love and can be confident in the value they are adding. Projects range in size and scope from creating a social banner to building an entire website. We actively avoid rolling out the same solutions, again and again, preferring to look for every opportunity to innovate. This means that we need to be highly collaborative to make sure we leverage the best creative ideas.

    Part of what we do is to act as an in-house agency for our parent company The Adaptavist Group; a family of brands that combine people, processes, and technology to make businesses better. The Group is on a mission to ignite lasting change in the way we work. The rest is working with our array of external clients; offering expertise across website design, creative, strategy and digital services.

    Headquartered in mostly-sunny Norwich (don’t hold us to that), our office is a vibrant and welcoming space designed for collaboration and creativity. Some of our team are based locally, with others also working remotely across the UK and abroad! Regardless of location, we are a diverse and talented team that take pride in our warm and welcoming culture. This is why our culture is so important to us - it defines our approach to everything and is the reason our clients keep coming back to us.


    About the role

    This role will involve leading the Design Team, managing it from both a daily operational perspective, as well from a longer term strategic perspective.
    The Head of Design role will be responsible for ensuring that we deliver high quality work to our clients, as well as supporting and growing the team to meet our increasing demands. You will play a key role in the leadership of the business and will help shape the services we offer going forward.

    What you'll be doing

      • Create and share the vision for the design team at Brew Digital with the team and key stakeholders
      • Collaborate with HR on shaping the team structure for growth of both team and individual development, supporting talent management
      • Line manage & support designers from a range of disciplines and levels of experience
      • Mentor, coach & inspire the design team to help them improve personal and technical skills
      • Create a team culture of continual learning and development
      • Provide regular, timely constructive feedback to the team
      • Collaborate with L&D team to build clear career paths for design team and upskill where appropriate
      • Develop the design strategy for Brew Digital in line with Brew Digital’s long term organisational goals and aspirations
      • Define and implement the operational plan for the design team at Brew Digital
      • Coordinate work with other departments (e.g. Web Developers) for Brew Digital’s strategy, client relationships and BAU
      • Measure & report on financial aspects of design services offered, in order to achieve against defined success metrics
      • Analyse existing work processes and tooling across all aspects of design work and implement a change programme to improve these over time
      • Collaborate with key clients on shaping project briefs and presenting concepts to key as and when needed Lead pitch presentations around design concepts to clients for approval
      • Drive improved scope of work definitions and change managements processes to minimise rework and delight our clients
      • Coordinate work across the design team to ensure deliverables are on time and within agreed scope
      • Critique produced design work in line with the client brief and give guidance for improvement where needed
      • Develop and implement a range of solutions to manage resources and the level of output from the team to meet deadlines and deliverables

    What we're looking for

      • Have a design background
      • Previous experience of management and team leadership
      • Experience dealing with difficult stakeholders
      • Commercial understanding and experience in relation to project scope, management and delivery
      • Previous agency experience as well as an in-house design studio
      • Excellent organisational, prioritisation and interpersonal skills
      • An ability to think innovatively and creatively
      • Willingness to learn
      • Interest in helping and inspiring colleagues
      • Self-starting, strongly ambitious and tenacious: willing to go the extra mile

    A few nice to haves

      • Experience within a fast-paced, fast-growth Tech start-up environment

    At Brew Digital - an Adaptavist company, we are highly committed to developing our people, but we also put emphasis on self-improvement and make time and resources available for our staff to grow independently. Our team continually strives to be the best at what they do and enjoy dedicating themselves to producing exceptional work.
    We are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products, our delivery of bespoke solutions to our global customers, and our own unique culture. We encourage all qualified applicants regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment, we offer a range of benefits and policies in order to support staff from all different backgrounds:
    • Unlimited holiday
    • Flexible working
    • Adaptavist corporate rewards
    • Aviva pension
    • Bupa Healthcare
    • Life assurance
    • Employee assistance programme
    • Eyecare vouchers
    • Income protection scheme
    • Enhanced parental leave
    • Volunteering
    • Cycle to work scheme
    • Online streaming service
    • Udemy training
    If you have any questions, please do contact us.
    Brew Digital
    Lawrence House
    5 St Andrews Hill
    NR2 1AD
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