The brief
Patient Safety Learning appointed Brew Digital to build a shared learning repository and community site, to help save lives by surfacing and championing best practice approaches in the healthcare industry.
Our approach
For the client, the key challenge was getting a structure which was simple and accessible; succeeding where other organisations had failed. Our pioneering use of the Decision Sprints discovery methodology enabled us to work as a collective team, with Patient Safety Learning and their stakeholders. Organising the plethora of points of view into one cohesive simple site structure, in the space of a few hours.
The results
Since the launch of the pslhub in October 2019, all engagement KPIs have improved. This directly links to positive action by clinicians every day, which prevents incidents in healthcare. The site has won the Leading Healthcare award for its ability to engage members and the breadth and depth of content.
'It was amazing to see how the Decision Sprint process took such a complex problem and filtered it down very quickly into a structure which was actually very straightforward and simple.'
