Hosting, support & maintenance

A website that goes down, runs slowly or falls behind on security doesn't just frustrate visitors. It costs you business. We provide hosting, support and maintenance that keeps your digital presence fast, secure and always on, so you're never in a position where your website is the problem.

A partnership for performance and peace of mind

At Brew Digital, we work as a collaborative partner, an extension of your team that's equally invested in your success. We provide a comprehensive service that covers every aspect of your site's operational health.

  • Scalable cloud hosting

    We use industry-leading cloud infrastructure like Amazon Web Services (AWS), ensuring you have the power you need today and the room to grow.

  • Proactive security

    We offer advanced protection with active monitoring for the OWASP Top 10 security risks and applying automated patches, all backed by our ISO 27001 certification.

  • Comprehensive monitoring

    We provide real-time monitoring of uptime, and security, ensuring immediate issue detection, while verifying your site’s integrity with automated visual testing.

  • Optimised performance

    We leverage Content Delivery Networks (CDNs) and advanced caching strategies to deliver lightning-fast page load speeds to your visitors, wherever they are in the world.

  • Verified data recovery

    Having one backup is essentially having no backup. We use both on-site and off-site backups, and verify them monthly to guarantee data integrity to ensure your data can be restored quickly in an emergency.

  • Expert ongoing support

    Our retainer packages provide you with ongoing access to our team for maintenance, updates and strategic guidance, ensuring your data evolves with your business

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Companies we work with

A green pie chart divided into four segments with gray borders on a white background.
White ECMWF logo with a stylized wave design to the left of the bold capital letters "ECMWF" on a transparent background.
White and teal text on a black background reads "patient safety learning," with "safety" and a large right curly bracket in teal.
Light green text on a transparent background reads "TaylorWessing."
Gold stylized wing logo next to bold gold text reading "JETMS" on a light gray background.
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The University of Western Sydney logo with the words "University of Western Sydney" in a modern, sans-serif font.
A logo with a stylized "S" icon in aqua and blue, followed by the word "Salable" in bold white text on a dark background.
White logo with large stylized letters "UEA" and the words "University of East Anglia" written beneath. A dark cross shape overlays the middle of the "E".
Blank white square with no visible logo or design elements.
Logo with three orange circles of varying sizes connected diagonally on a white background.
White "NHS" letters in bold, uppercase font on a blue background.
Logo for The Marketing Society featuring a black square inside a green rounded square on the left, with the words "The Marketing Society" in white text on the right.

Advanced capabilities for enterprise needs

For organisations with complex requirements, we offer a range of specialised services.

  • Advanced security & testing

    We can perform in-depth vulnerability testing through our cyber-security partnership with Bugcrowd, providing detailed penetration test reports.

  • Performance & load testing

    Using tools like JMeter and Gatling, we conduct rigorous load, stress, and soak tests to evaluate and guarantee your system's performance under pressure.

  • ISO 27001 Certified Business Continuity

    Our ISO 27001 certification is your assurance that we adhere to strict business continuity practices, with defined Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) to ensure minimal disruption in any event.

Our services, tailored to you

Hosting

We are able to offer scalable solutions to suit you, from highly integrated systems to static landing pages through cloud based providers such as Amazon Web Services (AWS), Vercel and Krystal.

As an AWS Advanced Consulting Partner, we deliver well-architected and scalable infrastructure. Our hosting solutions include dedicated resources, isolated networking, and the full power of the AWS cloud suite, including S3 for asset storage and CloudFront for optimised delivery. We ensure data residency compliance where required, with infrastructure in key regions like Canada (Central) and the EU.

Support

Our support retainers provide you with a dedicated partner for the long term. We offer expert assistance for troubleshooting, content updates, and user management. We work with you to understand your needs and provide a responsive service that feels like an extension of your own team, ensuring you're never left to manage complex issues alone.

Maintenance

We provide proactive, ongoing maintenance to protect your investment. This includes applying critical security patches, managing CMS and plugin updates, and ensuring your platform remains compatible with the latest technologies. Through our automated CI/CD pipelines, we perform zero-downtime deployments, so updates never disrupt your visitors.

The process could not have been more smooth and the Brew Digital team made the whole project run like clockwork.

Neal Riley

Co-Founder and General Manager, Salable

Ready to talk?

Tell us where you are and what you're trying to solve. We'll take it from there.

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Baseline by Brew Digital

Not ready to get in touch yet?

Run your domain through Baseline and get an immediate picture of where your website and marketing performance sits against your key competitors. Free to use, results on screen instantly, no follow-up unless you want one.

Hosting and support questions

  • Where do you host your websites?

    We work with a range of market-leading hosting providers to provide secure and reliable hosting in regions close to the end user. We work closely with customers to ensure we're putting the right hosting proposal forward based on traffic, cost, location, and any data governance or compliance requirements.

  • Are there any ongoing costs?

    Yes, ongoing costs typically cover your hosting, support, and maintenance. We offer a retainer model that allows you to easily budget for this work. This gives you peace of mind that your digital platforms will be proactively managed, secure, and supported by our expert team.

  • Do I need to backup my website?

    You don't need to worry about it, we handle everything. We believe one backup is no backup, so we use both on-site and off-site backups for complete redundancy. We also verify these backups monthly to guarantee data integrity, ensuring your website can be restored quickly and reliably in an emergency.

  • Will you move my website for me?

    Yes, we can manage the entire migration process for you. We have extensive experience moving websites to our secure, high-performance hosting environments. Our process ensures a smooth transition with minimal downtime, and as an ISO 27001 certified company, we guarantee your data is handled securely throughout.

  • How do your websites boost lead conversions?

    Our websites are engineered for performance, which is critical for conversion. We use advanced caching and Content Delivery Networks (CDNs) to ensure lightning-fast load speeds. A faster, more reliable user experience keeps visitors engaged, and we also work with our Digital Marketing team to strategise and build landing pages that are technically optimised for conversion.

  • What ensures your sites are fast and mobile-ready?

    We ensure speed by leveraging optimised cloud infrastructure, Content Delivery Networks (CDNs), and advanced caching strategies. All websites we build follow a mobile-first design philosophy and are fully responsive, meaning they are designed and tested from the ground up to provide a seamless, high-performance experience on any device.

  • What monitoring do you provide?

    We provide comprehensive, real-time monitoring for uptime, security, domains, and SSL certificates. This allows for immediate issue detection. We also use automated visual testing to check for unexpected page changes, ensuring your site's integrity is maintained and that it always looks and functions as intended.

  • What support do you offer for site updates?

    Our support retainers provide you with a dedicated partner for the long term. We offer expert assistance for troubleshooting, content updates, and user management. This feels like an extension of your own team, ensuring you have responsive, expert help whenever you need it for any site updates.

  • How does a maintenance retainer work?

    A maintenance retainer provides proactive, ongoing management of your website for a fixed, predictable cost. It covers essential services like applying security patches, managing CMS and plugin updates, and ensuring platform compatibility. This protects your investment and frees you from worrying about the technical health of your site.

  • What security protocols do you use for websites?

    As an ISO 27001 certified company, our multi-layered approach adheres to the highest international standards. This includes HTTPS by default, a Web Application Firewall (WAF) for DDoS and bot protection, and active monitoring for the OWASP Top 10 risks, all reinforced by automated security patching and secure hosting environments.

  • Do you keep my website up to date for me?

    Yes. Proactive maintenance is a core part of our service. We handle all critical security patches, manage CMS and plugin updates, and ensure your platform remains compatible with the latest technologies. We use zero-downtime deployment methods, so these essential updates never disrupt your visitors.

  • What is the timeline for hosting and maintenance?

    Hosting and maintenance services begin the moment your site goes live with us. The initial setup is part of the main project timeline. Once launched, our monitoring, support, and proactive maintenance are continuous, ongoing services designed to protect and support your website for its entire lifecycle.

  • Do you guarantee uptime?

    We build our solutions on highly resilient platforms and use comprehensive real-time monitoring to ensure maximum availability. While no provider can guarantee 100% uptime against all possible internet-wide issues, our architecture and proactive management are designed to provide an exceptionally high level of reliability.

  • Do you work internationally?

    Yes. As a global company, we have extensive experience with international clients. We leverage global cloud providers to deploy hosting infrastructure in specific regions, ensuring data residency compliance and delivering optimal performance for your users, wherever they are in the world.

  • How much does it cost to host a website?

    The cost of hosting depends on the specific needs of your website, including traffic, storage requirements, and complexity. We don't offer one-size-fits-all packages; instead, we work with you to define the most appropriate and cost-effective solution and provide a clear, transparent quote based on those requirements.

  • How do you bill for it?

    We typically bill for hosting, support, and maintenance services through a retainer model. This provides you with a predictable, recurring cost that is easy to budget for. The specifics of the billing cycle, whether monthly or quarterly, can be agreed upon during the contract stage to best suit your needs.